The specific delivery date for your order will depend on the delivery option you’ve chosen, but generally your product should arrive between 3 and 15 days after you complete your order. You can click here. to view our product delivery timelines

We offer one day (express), 2 to 3 day (priority), and 4 to 5 day (ground) shipping.

You can track your order by going to your account, clicking on “My Account”, then on “Order History”. If your order has shipped, a tracking number will be provided there.

We use UPS, FedEx, and USPS (post office) for shipping. We are not able to guarantee a specific shipper for any given order.

If your shipment does not arrive in time, we will refund your shipping charges.

Manufacturing & shipping timelines vary from product to product. If you need rush delivery, please call our Customer Care team at 800-819-7746. Rush delivery is available on some of our products, and usually takes 3 business days assuming your order is placed before 3 PM EST.

If you receive a damaged product, please email a photograph of the damaged product to support@realestatecalendars.com and we will replace it for you.

We offer real estate signs in the following materials:

Aluminum (1 mm) – Aluminum is a good substrate for real estate signs that can withstand harsh weather conditions, thanks to its light weight and durable nature. This is an ideal solution for permanent signage or signage that you expect to leave outdoors for long periods of time.

Corrugated plastic (4 mm) – Corrugated plastic panels are an excellent choice for temporary signage. They are light weight and easily moved, making them an excellent choice for directional and open house signs. However, they are more susceptible to harsh weather conditions like extreme heat, cold, and humidity, so these panels are not the best choice for long-term or permanent signage.

Polyethylene (1 mm) – These panels are made from a heavy-duty plastic that is less susceptible to weather conditions. They are ideal for pick and move signs due to their light weight, and can withstand weather conditions for the medium term, but should not be used for long-term or permanent signage.

There will always be some differences in appearance (mainly color) between a computer proof of a design and the physical object itself.

This is due in part to the color calibration of your monitor (in other words, an older and a newer monitor might not display colors in exactly the same way, or a PC and a Mac might show colors differently), and also due to the different way colors are shown on a screen (RGB) versus in print (CMYK). Temperature and moisture conditions also affect print.

While we cannot guarantee that the final printed product will exactly match what you see on your computer screen, we do strive to ensure that printed colors are as close as possible to those approved by each real estate company.

We will do it for you! Our double-sided signs with arrows will automatically adjust so that the arrows point people in the same direction when viewed from either side.

Sign durability depends on several factors, most notably the weather conditions in which they are used. Our vinyl material is outdoor durable for 3-5 years in typical conditions, and our ink is UV (sunlight) resistant for up to 3 years. For severe climate conditions or very long-term applications, we suggest using aluminum signs.

All signage and its accessories are sold separately or as complete units. Our complete sign units include:

a. H Frame Double Rider Unit: These units are designed to hold a 24" x 18" main panel, along with two 6" riders (one at the top and one below the main panel). Riders are sold separately.

b. H-Frame Single Rider Unit: These units are designed to hold a 24” X 18” main panel, with a space for a 6” rider at the underneath. Riders are sold separately.

c. Yard Post and Panel: These units consist of a 24" x 18" main panel and the powder coated aluminum post to hang it from. The main panel has been pre-drilled with holes in order to hang riders; riders are sold separately.

d. Corrugated Yard Sign & Stake: These units consist of a 24" x 18" main panel made from double sided Corrugated Plastic Sign Panel (0.4mm). This yard sign inserts directly into the stake, which is made of 9” gauge wire (.148”).

Directional Units

A Frame Unit: These units are shaped like the letter ‘A’ and hold two 18"H X 24"W single sided Sign Panel inserts. The Sign Panel insert slides easily into the frame with no hardware required for setup. The frame is made out of 3/4" angle iron and is coated to prevent rusting.

Side Walk A-Frame Unit: This unit is a lighter, more portable version of our A Frame Unit. It includes a frame made from 3/8" round rod steel with a black powder coat finish for outdoor durability, as well as 18"H X 24"W double sided Sign Panel inserts. The Sign Panel inserts slide easily into the frame with no hardware required for setup.

Sign Panels
Our sign panels are offered in 3 substrates (print materials):

Aluminum (1 mm) – Aluminum is a good substrate for real estate signs that can withstand harsh weather conditions, thanks to its light weight and durable nature. This is an ideal solution for permanent signage or signage that you expect to leave outdoors for long periods of time.

Corrugated plastic (4 mm) – Corrugated plastic panels are an excellent choice for temporary signage. They are light weight and easily moved, making them an excellent choice for directional and open house signs. However, they are more susceptible to harsh weather conditions like extreme heat, cold, and humidity, so these panels are not the best choice for long-term or permanent signage.

Polyethylene (1 mm) – These panels are made from a heavy-duty plastic that is less susceptible to weather conditions. They are ideal for pick and move signs due to their light weight, and can withstand weather conditions for the medium term, but should not be used for long-term or permanent signage.

Most of our signage comes either pre-drilled (as in the case of our Yard Post and Panel signs) or with the option of having us add holes during the order process. You can determine whether your signage selection can have holes placed by checking the box under "Select Options" on the "Choose Your Size & Material" page.

While it’s rare for photos to completely disappear from the design, some photos may have incorrect color space, or may not be in an appropriate format, which causes them to disappear. Please email your photograph to us at support@realestatecalendars.com and we should be able to adjust and optimize the photograph for you.

Resolution on a computer screen does not always reflect how an image will look once printed – computers typically show the image at 72 DPI (dots per inch), while the printed image has a significantly higher DPI. As long as you’ve ensured that the image you choose is high quality (see next question), it will print well.

Photos are comprised of pixels or dots of color.

• High resolution means there are many dots per inch.

• Low resolutions means fewer dots per inch and poorer quality.

• For your photo to look good on a printed product, we need photo size of at least 200 dpi (dots per inch)

If you are worried about how your uploaded photo is going to look, call us at 800-819-7746 and we'll take a look.

As a rule of the thumb, your photograph should be at least 200 DPI (dots per inch) at the size you want it to print. Files that are more than 200KB are generally suited to these requirements; you can also look at the photo, zoomed to 200%, in image software like Microsoft Paint or Irfanview. If the image doesn’t seem to be hazy or pixelated, it should print well. Please note that ultimately it is the client’s responsibility to ensure that the image you’ve chosen is of sufficient quality for your printing needs.

Our templates support a variety of photograph sizes. As long as your photograph is of good print quality (see previous questions) and meets the correct aspect ratio, it will print well. Our quality inspection will resize any image that needs to be adjusted.

As long as they meet the print quality requirements (see previous questions), black and white photos are perfectly acceptable for printing.

Images on your computer screen will not look exactly like the final printed product. This is due in part to the color calibration of your monitor (in other words, an older and a newer monitor might not display colors in exactly the same way, or a PC and a Mac might show colors differently), and also due to the different way colors are shown on a screen (RGB) versus in print (CMYK).

While we cannot guarantee that the final printed product will exactly match what you see on your computer screen, we do strive to ensure that printed colors are as close as possible to those approved by the customer.

Yes! We are happy to assist you with photo background removal (for silhouette business cards or other purposes) for a small fee of $15.

Distortion is usually an effect of uploaded photographs that do not have the correct aspect ratio (i.e. the ratio of width to height in the photo). If you see a distorted photo in the online proof, you can try uploading a different photo, or reach out to our Customer Care team for advice on how to resize the distorted photo.

For business card images, we have a 2MB file size limit; postcard images have a 8MB limit. If your image is rejected as being too large, you can reach out to us at support@realestatecalendars.com and we may be able to resize the image to allow you to use it on our site.

We offer several different options for creating your mailing list, so that you can target your ideal audience:

RADIUS - Select this option if you want to target people who live within a certain distance of a specified address. You will have the option of entering the address and the distance (in miles). Note: This type of count lookup can take longer than the other options.

STATE - Select this option if you want to target people from a particular state. (e.g., anyone who lives in the state of Hawaii).

COUNTRY - Select this option if you want to target people from a particular county within a certain state (e.g., anyone who lives in Norfolk County, MA).

CITY - Select this option if you want to target people from a particular city. A city is defined as an aggregate of zip codes identifying an urban area (e.g., anyone who lives in Oakland, CA).

ZIP CODE - Select this option if you want to target people who share a particular zip code (e.g., anyone with 74820 as their zip code). You can choose from a drop down list of zip codes for a given state, or manually type in the zip codes you want.

Once you have chosen the geographic region for your mailing list, you can further refine it by the demographics of the customers you want to reach. To skip this step and simply send your mailer to every address in the region you’ve chosen, select the 'All Records in Chosen Geography' option.

If you want to use demographics to sharpen your target, choose the 'Select by Demographics' option. This will take you to the Targeting Criteria screen, where you will be given the option to refine your mailing list by demographic variables like age, income, or marital status. The more criteria you select, the more precise (and likely smaller) your list will be.

The most commonly used option is the “Closest to an address” search type available in the advanced geo selection options. This option will allow you to specify an address and send your mailer to all (or a specified quantity) addresses within a given radius.

Absolutely! Our mailing list creation tool is very customizable. Use the blue 'Modify' or 'Recalculate' buttons to select the list specification criteria that you wish to change. If you want to see detailed count results, the 'View Details', will give you much more in-depth count information.

Yes. Simply enter your desired order quantity in the ‘Order Size' box, and a list of this size will be randomly selected from the entire available address count. This is a great option to reduce costs or to create a ‘test’ version of a postcard campaign.

If your list count is lower than you expected, you may want to expand your geography and/or broaden your demographic criteria.

For example, suppose you plan to target married couples with middle incomes in the San Diego market, defined by zip codes in that area. One option is to expand the geographic region by adding neighboring zip codes or changing the region to cover the entire San Diego metropolitan area. You can also expand your reach by broadening demographics, like including additional income levels.

There are two ways to shrink your list. The first is random selection: Suppose you plan on mailing 8,000 prospects this month, but the list selection process yielded 15,000 prospects. By entering in 8,000 in the ‘Desired Order Size’ box on the ‘Your Order’ screen, you will get 8,000 prospects randomly selected from the original list of 15,000. The other way to decrease a list count is to further narrow down your geographic area and/or your selection criteria in order to exclude prospects from the mailing list.

Because we offer our mailing lists for free or for a very minimal cost, they must to be used within the framework of our application. For this reason, we do not provide users the capability to download lists.

Our order minimum for mailing lists is 200 addresses. You must choose at least 200 addresses for your campaign in order to use our Direct Mail service.

There are two main reasons that credit card transactions may not process:

a. Information has not been entered correctly. The name, account number, expiration date, and zip code you enter into the site must match the information on your card.

b. Your issuing bank is declining the transaction. This issue can only be solved by the bank itself; you will need to call the bank that issued your credit card and ask them why the transaction is being declined.

Please note that credit card transactions are sent directly to the credit card processor over an encrypted & secure connection. We do not keep any credit card information on our systems.

We accept checks or money orders as payments for orders. Checks or money orders must be made payable to RealEstateCalendars.com and mailed to the following address:

RealEstateCalendars.com
31 Union St, PO BOX 104
East Walpole, MA 02032
USA

If you choose to pay by check, your order will be processed after we have verified that your check has cleared.

We accept the following payment methods on our secure site:

• Visa

• Mastercard

• American Express

• Discover Card

• PayPal

• Check or Money Order

We occasionally offer special promotions for our clients. Please sign up for our member newsletter to ensure you’re notified of our promotions when they become available.

Unfortunately, we are not able to offer refunds for orders which are submitted without a promo code.

You will be able to enter a promo code on the payment page during the final step of the ordering process. If you don’t see the discount appear immediately, click “Update Order”, and you should see the discount applied in the order summary.

Our easy-to-use design center makes it simple to save your project by simply clicking the “Save Design” button. You can also view past orders in your account under the “Order Reprints” tab.

There is a fixed amount of space allotted to each field on the design. If you exceed the maximum allowable font size, the text will wrap over to the next field.

The color picker on the font control panel will allow you to choose the color of your text.

All content within the red dotted line is guaranteed to be on your printed product. Content outside this line may be cut off during the trimming process. For best results, keep text and important parts of your photos, logos, and designs within the red dotted line.

Images on your computer screen will not look exactly like the final printed product. This is due in part to the color calibration of your monitor (in other words, an older and a newer monitor might not display colors in exactly the same way, or a PC and a Mac might show colors differently), and also due to the different way colors are shown on a screen (RGB) versus in print (CMYK).

While we cannot guarantee that the final printed product will exactly match what you see on your computer screen, we do strive to ensure that printed colors are as close as possible to those approved by the customer.

You can move the text fields on the design. Follow these steps to the field

• Click the text field you want to move. The text toolbar appears.

• In the toolbar, use the arrow buttons, to move the field up, down, left, and right.

No. Currently you can not add text field

• Click the text field you want change the font. The text toolbar appears.

• In the toolbar, use font selection menu to select the font and its attributes Bold - B, Italic - I or Underline – U.

• Click on the “Select Designation” button.

• You will be shown two links. Add your first real estate designation / certification and then select your second designation / certification.

We provide you with the most commonly used designations/certifications used on real estate business cards and other real estate marketing materials. We don't allow more than two certifications on our templates.

Those are spaces for real estate agent designations / certifications. Use the select designations button to select up to two designations. Please note that if you don’t add designations, the white spaces will be removed.

Email us a copy of that real estate designation and we will add it for you if the template background permits.

Our Customer Care team will be happy to assist you with choosing an alternate logo. Email your preferred logo to support@realestatecalendars.com, along with your order number, and we will swap it out for you. Please make sure that your logo is of print quality.

• Double click on the place holder image on the design that you want to upload a photo.

• Select "Upload Image". A new popup will appear, click on the "Upload from your Computer" button.

• Use the "Crop" button to crop the image or use the "Submit" button to upload the photo onto the design.

We offer several types of product customization to best serve our clients. Options include:

a. Business Card customization: $15. We create a business card design according to your specification. All logos or images to be used on the business card are provided by you.

b. Postcard customization: $15, we can create a Postcard from scratch, provides the images and copy.

C. Remove image background / Silhouetting - $15

In most cases, difficulty logging in is due to forgotten login information. Please double check your username and password, and if you are still having trouble, use our “Forgot Password” link. If that does not solve the problem – and you’ve checked your spam email folder for our emails – please get in touch with our Customer service team at 800-819-7746 to receive a temporary password.

We are unable to respond to any requests for changes unless the request is made before 5:30 PM Eastern the same day the order is placed. Our ordering and printing process is fully automated and does not allow any manual intervention once the order has been submitted for printing. We therefore request our users to review their online proofs carefully before committing their orders.

Our system automatically sends confirmation e-mails when an order is placed, and again when the order is shipped. If you have not received your confirmation email (and you’ve verified that you entered your email address correctly during the ordering process), please check your spam or other custom filter in your email account. If this does not solve the problem, you can verify your order with our Customer Care team at 800.819.7746 or support@realestatecalendars.com

We accept checks or money orders as payments for orders. Checks or money orders must be made payable to RealEstateCalendars.com and mailed to the following address:

RealEstateCalendars.com
31 Union St, PO BOX 104
East Walpole, MA 02032
USA

If you choose to pay by check, your order will be processed after we have verified that your check has cleared.

At this time, we do not support these business card orientations on our website.

At this time, we do not offer raised printing.

Yes, you can return the inventory items back to us. We will refund the product cost less shipping cost that we have incurred to ship the product to you. Also you need to pay for shipping costs to return the product to us.